How Freight Delivery Works

Many ProEquipment products are large and heavy, so they often ship by specialized freight rather than a small parcel carrier. Here is what typically happens after you order.

1) We process your order

Orders are processed within 1 to 3 business days (excluding weekends and holidays). Our order cut-off is 5:00 PM EST.

2) Free Freight in the contiguous US

We offer Free Freight Shipping on orders within the contiguous United States. We do not ship to Alaska, Hawaii, P.O. boxes, APO/FPO addresses, or internationally.

3) Transit time

After the order ships, transit is typically 3 to 7 business days, depending on destination and carrier capacity. Combined processing and transit is usually about 4 to 10 business days.

4) Delivery day

For large freight, a dispatcher may call to schedule delivery. Please provide an accessible location and a reachable phone number. Inspect the shipment for visible damage before signing, and note any damage on the delivery receipt.

5) Tracking

We email tracking when the order ships. Allow up to 48 hours for tracking to update. Questions? Email contact@proequipment.shop or call +1 917-695-3597 (Mon–Fri, 8am–6pm EST).

Full legal details: Shipping Policy.