Customer Guides

Practical help based on our real shipping and return process — no hype, no fake reviews.

These short guides explain how ProEquipment (KeranAccessories LLC) handles freight delivery and returns. They match our published policies.

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How freight delivery works

Processing times, Free Freight in the contiguous US, and what to expect at delivery.

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How to start a return by email

Email us first, get an RMA, then ship the item back only after approval.

Need something else? See the FAQ or email contact@proequipment.shop.