Privacy Policy

ProEquipment (proequipment.shop) is owned and operated by KeranAccessories LLC (“we,” “us,” or “our”), located at 1482 Cedar Ave, Sheridan, WY 82801, United States. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, place an order, or contact us.

1. Information We Collect

We may collect:

• Contact & account details: name, email address, phone number, and account login information.
• Order & shipping details: billing address, shipping address, order history, and delivery notes needed for freight.
• Payment information: payment is processed by our payment providers. We do not store full credit card numbers on our servers.
• Communications: messages you send through our contact form, email, or phone.
• Device & usage data: IP address, browser type, device type, pages viewed, and referring URLs (via cookies and similar technologies).

2. How We Use Information

We use personal information to:

• Process and fulfill orders, including freight scheduling and delivery coordination.
• Provide customer support and respond to inquiries.
• Send order confirmations, shipping updates, and service-related notices.
• Improve our website, product information, and shopping experience.
• Detect fraud, secure our store, and comply with legal obligations.
• Send marketing messages only when you opt in, or where permitted by law. You can unsubscribe at any time.

3. Cookies & Analytics

We use cookies and similar technologies to keep you logged in, remember cart contents, measure site performance, and understand how visitors use our store. You can control cookies through your browser settings. Disabling cookies may affect checkout or site features.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the store (Shopify, payment processors, email tools, analytics, and freight/carriers).
• Professional advisors such as accountants or lawyers when needed.
• Authorities when required by law, regulation, or valid legal process.
• Business transfers if we merge, sell, or reorganize the business (information may transfer as part of that transaction).

5. Data Retention

We keep order and customer records as long as needed for fulfillment, returns, accounting, dispute resolution, and legal compliance. Marketing preferences and support tickets are retained only as long as useful for those purposes.

6. Security

7. Your Choices & Rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of certain personal information, or to opt out of marketing. To make a request, email contact@proequipment.shop. We may need to verify your identity before fulfilling the request.

California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, and correct personal information, and to opt out of “sale” or “sharing” of personal information as those terms are defined by law. We do not sell personal information for money.

8. Children’s Privacy

Our store is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child provided information to us, contact us and we will delete it.

9. Third-Party Links

Our site may link to third-party websites. Their privacy practices are governed by their own policies. We are not responsible for those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after an update means you acknowledge the revised policy.

11. Contact Us

KeranAccessories LLC (ProEquipment)
1482 Cedar Ave
Sheridan, WY 82801
United States
Email: contact@proequipment.shop
Phone: +1 917-695-3597
Hours: Monday–Friday, 8am–6pm EST